If you have anymore questions not listed here, please call or email our team for further help.
We offer a complete Airbnb property management service whether it’s short term while you are on holidays or long term.
We look after all aspects of listing your property, guest enquiries, bookings, key exchanges and cleaning.
1. People who are going away on holidays or weekend stay.
2. People who own a property in Ballarat but do not use it for themselves.
3. People who travel frequently for work in other locations.
4. Insurance companies needing short/long term rentals for disaster placements.
If you aren’t on Airbnb or any other platform yet, we’ll set everything up for you. This will include other booking sites such as Booking.com, Expedia, HomeAway and TripAdvisor.
We are based in Ballarat, Victoria and surrounding areas.
Simply click “contact us” or use the phone number provided on our website and we’ll be in touch to find out more about your property and answer any questions you might have
We deal with a local cleaning company to ensure your property is cleaned thoroughly after each rental. We will also check after each clean, to ensure the performance meets our standards
We’ll do a complete restock of the necessary items used for the kitchen and bathroom areas..
We do everything within our power to ensure your property is well looked after and that’s why we screen guests before they compete the booking.
We recommend that all property owners invest in home insurance through their own company, or we can recommend one.
Our team takes into account your postcode, neighbourhood prices and number of bedrooms to adjust (and more than likely increase) your nightly rate.
We’re also always looking to fill any vacancies for your place and are on top of any last minute cancellation to try and find a replacement.
Airbnb rewards attentive hosts and as we respond to guest enquiries at any time of the day or night, this will help with your visibility and listing profile.
We’ll follow up with the guest to leave a review, answer any questions and provide any further feedback.
We’ll introduce ourselves as Goldfields Management on your behalf. Once guests are aware that we’re a dedicated host they’re more likely to call or email us with any questions.